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Money, Pricing Engine, about 8 minutes

Running the Pricing Engine screen

This is the screen where you set the month's revenue goal and clear the agent's price queue. Work it once a day. Every step below says what to click and what you should see after you click it.

Open the screen

Why this matters: the pricing agent proposes, you decide. Nothing it suggests moves a real price until a person on this screen says yes.

  1. Sign in at app.hostassist.ai.
    You should see the dark dashboard with a menu down the left side.
  2. In the left menu click Money, then click Pricing Engine.
    You should see a page headed Pricing, and Pricing Engine highlighted in the menu.
  3. Check the tab row near the top. It reads Pricing, Calibration, Targets and autonomy, Competitors.
    The Pricing tab is the one selected when you arrive.
The Pricing screen after opening it, showing the four tabs, the June revenue goal card, the strategy mode split, and the agent decisions list on the right.
Step 3 The whole screen when it loads. Goal at the top, strategy in the middle, the agent's own decisions on the right.

Read the revenue goal first

Why this matters: it tells you in one look whether this month needs rescuing or just steering. Read it before you touch a single price.

  1. Look at the big card headed revenue goal for the current month.
    You should see the target on the left and the projected number on the right.
  2. Read the badge next to the projected number.
    It says ON TRACK or AT RISK, with how far above or below target you are.
  3. Read the pace line under the bar.
    It tells you what the month lands on at the current booking rate, and how many days are left.
The monthly revenue goal card, showing an A dollar 402,000 target, an A dollar 418,240 projection, an ON TRACK badge, a progress bar and a pace line.
Steps 4 to 6 Target, projection, badge, pace. If the badge says AT RISK, the queue below is where you fix it.

Check how the fleet is being priced

Why this matters: two properties can miss target for opposite reasons. The split tells you which lever the agent is already pulling.

  1. Scroll down to Strategy mode split.
    You should see two counts: Revenue Max and Break-even Defence.
  2. Read the one-line description under each count.
    Revenue Max pushes rate on properties with margin. Break-even Defence covers costs first, then yields above that.
The strategy mode split card showing 214 properties in Revenue Max and 114 in Break-even Defence.
Steps 7 and 8 Every property sits in one of these two modes. The counts always add up to the fleet.
  1. Look at the high season, moon mode card below the split.
    You should see whether a peak season is active, and for which market.
  2. Read the percent of season potential captured, and the money still on the table.
    The ticks underneath list what the agent already did, such as raising minimum stays.
The high season moon mode card showing an active Queensland summer season, 87 percent of season potential captured, and A dollar 41k on the table.
Steps 9 and 10 Moon mode means peak dates are priced against full potential, not against the normal baseline.

Scan the property goals

Why this matters: this is the shortlist of properties that will miss the month unless somebody acts.

  1. Scroll to Property goals for the current month.
    Each row is one property, with its target, its projection and a coloured badge.
  2. Read the Plan line under any row badged AT RISK.
    It says in one sentence what the agent already did and what it will do next.
  3. Click All 328 in the top right of the card to see every property.
    The number matches the property count in your portfolio, so it will differ from the picture.
Three property goal rows: Norfolk Ave 1407 on track at 92 percent, Darling Ave 13604 at risk at 63 percent, and Cedar Lane 904 on track at 88 percent, each with a plan line.
Steps 11 to 13 Two on track, one at risk. The at risk row names the dates and the gap.

Clear the pending approvals

Why this matters: this is the actual job. Each card is a price change that will not happen until you approve it.

  1. Scroll to Pending approvals.
    You should see a row of window buttons and a count of items awaiting you.
  2. Pick the window you want with 7d, 14d, 30d or 60d.
    30d is selected when you arrive. Changing it changes which stay dates are shown.
  3. Read the four tiles under the buttons.
    Moves, projected money, how many listings are underpriced, and how many are overpriced.
  4. Read one card in full before deciding.
    Property, dates, the old and new rate, a Why line, a confidence percent, and the money it adds.
  5. Click Approve to accept it, Counter to send back a different number, or Skip to leave it.
    The card disappears from the queue and the count at the top drops by one.
The pending approvals card with 7d, 14d, 30d and 60d buttons, four summary tiles, and three price change cards each with Approve, Counter and Skip buttons.
Steps 14 to 18 Every card shows the reason and the confidence. Approve is never the only option.

Three things that catch people out

Check what the agent did on its own

Why this matters: approvals are only half the story. The right column is the record of moves the agent was already allowed to make.

  1. Look at Agent decisions, this week in the right column.
    Each row names the property, what changed, why, when, and the money effect.
  2. Read the count in the top right of that card.
    It is the number of actions taken this week, so it should grow through the week.
The agent decisions this week card listing five actions, such as raising 14 nights at a portfolio by 8 percent, each with a money value on the right.
Steps 19 and 20 Read this before a client call. It is the plainest answer to what did the agent do for me.
  1. Scroll to vs pre-HostAssist baseline under the decisions.
    You should see monthly revenue, nightly rate, occupancy and RevPAR, before and now.
  2. Read the badge at the top of the card.
    It counts how many of the four measures now beat the baseline.
The versus pre-HostAssist baseline card showing nightly rate, occupancy and RevPAR improving from the client's own starting numbers.
Steps 21 and 22 These are the client's own numbers before us, not a market average.

The Calibration tab

Why this matters: it answers whether the agent's confidence can be trusted, using real booking outcomes rather than opinion.

  1. Click the Calibration tab at the top of the screen.
    You should see a page headed Pricing calibration.
  2. Read the panel in the middle.
    On a new account it says the model starts learning after the first pricing decisions. That is normal, not a fault.
The Calibration tab showing the heading Pricing calibration and a panel explaining that the model starts learning after the first pricing decisions.
Steps 23 and 24 An empty calibration panel means not enough decided items yet. Come back after a few weeks of pricing.
Why there is a queue at all

The agent can price faster than any person, and it is right most of the time. Most of the time is not good enough when a wrong number is live on a real calendar in front of guests.

So the agent does the reading, the maths and the reasoning, and writes down why. You do the part software should not do alone, which is take responsibility for the change.